

Change or rekey · Meadowvale Village
Vintage Mortise Lock Service in Meadowvale Village
The knob flops loose on its spindle and never springs back to level.
In plain words
Occasionally a case really is finished, with a cracked body, a bolt worn to a sliver or a hub broken in two, and the answer is a replacement that respects the door. Reproduction mortise cases are made in common vintage sizes and backsets, and a modern case with a pin-tumbler cylinder can fit many old pockets with little woodwork once its faceplate and hub also line up. The locksmith measures the case, backset, faceplate and trim spacing before ordering, aiming for the new case to drop in with your original knobs and escutcheons going back on. From the hallway, the door looks untouched; it just works.
How the visit goesThe knob flops loose on its spindle and never springs back to level. When you turn it the latch pulls in, but you have to push the knob back yourself, and lately the latch has started staying inside the door instead of catching.
Vintage Mortise Lock Service
How the visit goes


How the knob and key actually behave
A short conversation with the hardware comes next. The knob is turned and released: does it return smartly, sag back, or not return at all? Is there free play before the latch moves? The key is tried in the deadbolt with the door open: does the bolt throw fully, catch part way, or ignore the key while the key turns? The thumb-turn gets the same test. Each answer points somewhere different inside the case, a latch spring, a hub spring, a worn hub square, a deadbolt lever, a cylinder cam, and the locksmith is building a short list of likely parts before the cover ever comes off.
Cutting a bit key to the lock
For a bit-key lock, keys are made to the case rather than copied from a pattern. A blank with the right bow, shank and bit size is chosen, then the bit is filed by hand to clear the wards inside the case and to lift each lever to the correct height. The key is tried, marked, filed again and tried again until it turns the bolt cleanly from both sides. A second key is made to match while the first is fresh. Where a working original exists, it is used as a guide and the new key is cut to it, and a worn original can itself be gently restored if the customer wants to keep using it.
Looking after the finish
The brass or bronze knobs and escutcheons on an old door have earned their patina, left alone unless you ask otherwise. Paint cleaned from a faceplate or strike leaves the bare metal as found, not polished bright. If you would rather see them shine, check the finish first: unlacquered brass takes a gentle polish well, kept off the keyhole and spindle; polishing a lacquered piece can scratch through it and start tarnish underneath. Lacquered reproduction parts resist tarnishing rather than darken to match; an unlacquered reproduction is built to age and blend in over a season or two. A light wipe when dusting is all the upkeep the trim needs; wet cleaners find their way into the case.
Vintage Mortise Lock Service
In the van
Deadbolt lever springs
Cylinder set screw
Bit key blanks
Hardwood dowel and wood glue
Reproduction mortise case

Vintage Mortise Lock Service
What affects the quote
Replacement cylinder
When a pin-tumbler cylinder is past rekeying, a new mortise cylinder of the right thread and cam is fitted. A standard cylinder and a high-security one are different hardware and are quoted as such.
Keying doors alike
Bringing several interior locks onto one bit key, or several cylinders onto one flat key, is extra bench work per lock and is simplest to arrange while all the cases are out on the same visit.
Whether the door has to come off its hinges
Some mortise cases can be serviced with the door hanging in place, while a tight jamb or a stubborn case sometimes means lifting the door off its hinges onto a level bench. That step is identified once the case is open and the repair needs are clear.
What to have ready
- Roughly when was the house built, and is the door original to it?
- How many doors need attention, and are any of them interior doors?
- Is the trouble worse with the door closed than with it open?
Vintage Mortise Lock Service: questions
QuestionsCan my interior doors be serviced too, and can one key work all of them?
Usually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring. Interior locks in a house were sometimes supplied to one bit key, and where the key sections, warding and levers actually match, the locksmith can restore that arrangement so a single key opens several bedroom and bathroom doors. It is a practical thing to have when a child locks a bathroom from inside.
Why does the deadbolt scrape or need a shove to throw?
Two causes cover most cases. Either paint has built up on the faceplate, the bolt or the strike so the bolt drags across it, or the door has dropped so the bolt is entering the strike pocket at an angle and rubbing its edge. Occasionally a bent deadbolt lever inside the case adds friction. Cleaning the paint back, adjusting the strike and checking the lever all happen as part of the service.
My home is a designated heritage property. Does that change anything?
It reinforces the choice to service rather than replace. Where a property carries a heritage designation, changes affecting listed features can need extra sign-off, and original door hardware is occasionally among those features. A rebuilt mortise case with its original trim is preservation rather than alteration, and the locksmith's written record of what was retained and what was replaced is useful for your file.
Related services

- Deadbolt InstallationYou bought a keypad deadbolt online and pulled the old one off, only to find the hole in the door is a different size and the bolt latch sits at a backset the new kit does not list.
- Lock Replacement & UpgradeEvery morning the front door key needs the same little dance: push in, lift, wiggle, turn.
- Smart Lock InstallationThere are four copies of the front-door key floating around: one with the cleaner, one with a neighbour, one on a hook at your parents' place, and one you honestly cannot account for.